Shipping policy

Shipping & Quality Guarantee

• Flat-Rate Shipping: ¥1,000 nationwide via Yamato Refrigerated Cool TA-Q-BIN.
• Our Freshness Guarantee: We promise your cookies will arrive in perfect shape.
• Damaged Goods Policy: We want you to have a great tasting experience! If your package arrives damaged, we will completely refund your shipping fee and send a replacement box at no extra cost.